2. Returns / Refunds / Exchanges
Orders are usually dispatched between 1-3 business days from the payment of order. Once the item leaves our warehouse, the speed in which the carrier delivers your item depends on the option chosen at checkout. We cannot guarantee exact delivery time, so please keep that in mind.
Our business operations are closed on national holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.4. Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched. Please notify us at firstname.lastname@example.org. Delivery Time Exceeded
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.7. Duties & Taxes
Import Duties & Taxes: Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and Bit Bang Gaming encourages you to be aware of these potential costs before placing an order with us.8. Process for Item Lost In Transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.9. Shipping Locations
- Cuba (BIS)
- Iran (OFAC)
- North Korea (BIS)
- Sudan (OFAC)
- Syria (BIS)
- Lebanon (OFAC)
- Libya (OFAC)
- Somalia (OFAC)
Please occasionally check back on this policy for any changes which may be relevant.